Why Decision-Making Feels Harder Than It Should

ARTICLES

Why Decision-Making Feels Harder Than It Should

Decision-making feels heavier than it should when leaders default to one mode without noticing. The relief comes from matching the level of involvement to the decision in front of you.

4 min read Aug 12, 2026 Becky Rivest C-Suite Leadership Systems

A decision needs to be made. One that will affect the team. It has implications. People will feel it. And almost immediately, the question surfaces: How much input should I get?

You could decide quickly and move things forward. Or you could involve the team, gather perspectives, and build buy-in. Both options have merit, and yet both come with a cost.

Sound familiar?

The Tension Leaders Navigate

Leaders often struggle with making decisions because they’re trying to balance two very real, and often competing, priorities: speed and engagement.

Involving the team tends to increase buy-in, but it also takes time. Sometimes a lot of it. Deciding alone is faster, but it can leave people feeling disconnected or overruled.

And somewhere in the middle of that tension is the decision itself.

Why This Doesn’t Have a Simple Answer

There isn’t one right way to make every decision. Some decisions need to be made quickly. Others benefit from broader input. Some require full agreement to be successful.

The challenge is that many leaders default to one approach, often without realizing it.

  • Some consistently decide in isolation to stay fast
  • Others involve everyone, even when it slows progress unnecessarily

Over time, both patterns create unintended consequences.

The leader who always decides alone may move fast, but the team stops bringing their thinking to the table. They’ve learned they won’t be asked. The leader who always builds consensus may feel collaborative, but the team grows tired of being consulted on decisions that didn’t need their input. Both patterns erode something: either ownership or trust, depending on which direction the default runs.

The problem isn’t the approach. It’s the defaulting.

A Different Way to Think About It

Instead of asking, “What’s the right way to make this decision?”, a more helpful question might be: “What level of involvement does this decision actually require?”

This is where Courageous Humility becomes especially useful. It takes courage to make a clear decision and move forward, even when it would feel safer to gather more input. It takes humility to recognize when others should shape that decision, even when you already have a strong view.

Holding both at the same time allows leaders to be intentional, not reactive.

A Practical Tool for Finding the Balance

One simple way to approach this is to think in terms of different types of decisions. Each type represents a different balance between leader authority, team involvement, and time.

Five ways to make a decision

  1. 1
    Command The leader decides with no input from others. Used when speed is critical or the decision is straightforward. Clear and direct, but limited in engagement.
  2. 2
    Consult The leader gathers input from part or all of the team, then decides. This allows for perspective and insight while maintaining forward momentum. Often one of the most flexible and commonly used approaches.
  3. 3
    Collective The leader and team decide together based on a majority vote. This increases involvement and shared ownership, though it may require more time and coordination.
  4. 4
    Committee The leader delegates the decision to a smaller group with clear guidelines. This can be effective when deeper exploration is needed without involving everyone directly.
  5. 5
    Consensus The leader and team decide together, and everyone agrees to support the outcome. This creates the highest level of agreement and commitment, but also requires the most time and patience.

What This Means in Practice

The goal isn’t to always choose the most collaborative option. It’s to choose the right level of involvement for the situation, and to be clear about it.

That second part matters more than most leaders expect. When people understand how a decision is being made, they can engage appropriately. They know whether they’re being asked for input that will shape the outcome, or whether they’re being informed of a direction that has already been set. That clarity prevents a lot of the unspoken frustration that builds when people feel consulted but not heard.

When leaders are intentional about this:

  • Teams understand how decisions are being made
  • Expectations are clearer
  • Trust increases, even when people aren’t directly involved

And just as importantly, leaders stop second-guessing themselves mid-process, which is where a lot of the heaviness in decision-making actually lives.

A Simple Reflection

Think about a decision you’re currently facing. Have you been defaulting to your usual approach? Or have you intentionally chosen the level of involvement this decision requires?

Because the effectiveness of a decision isn’t just in what is decided. It’s also shaped by how the decision is made. And learning to navigate that well is part of what defines a leader’s influence.

See where you stand

Making progress, or stuck in place?

Take the 3-minute Leadership Culture Wayfinder to see what’s working, what’s stuck, and where to focus next.

Becky Rivest
About the author

Becky Rivest

Becky Rivest is a Leadership and Culture Coach at Leaders Rising Network. Her background spans education, corporate training and talent development, and professional coaching.

Stay in the loop. Practical leadership and culture ideas, in your inbox now and then.

Scroll to Top